SHIPPING & RETURNS

When it comes to shipping and returns, we understand the importance of providing a seamless experience for our customers. That's why we have implemented a straightforward process that ensures your satisfaction every step of the way. This being said, all customers will receive quality service and will be held to a standard of understanding our policies. All sales are final.

Order Shipping

We offer fast and reliable shipping options to ensure that you receive your order in a timely manner. Our dedicated team works diligently to process and ship your items as quickly as possible.

Once your order has been placed, you can expect it to be shipped within 1-2 business days and delivered to you within 3-5 business days with our Priority Mail promise unless further specified. Customers will receive frequent updates and direct communication about their order. Customers are required to contact Silver Lining Studios about any questions concerning orders, refunds, chargebacks, etc. via email before contacting any third party.

Shipping rates may vary depending on your location and the size of your order. However, we strive to offer competitive rates and partner with trusted shipping carriers to make your shopping experience even more enjoyable. Silver Lining Studios is not responsible for any shipping delays experienced on behalf of shipping carriers.

Pre-Order Shipping

Items marked as pre-orders will begin production immediately after order is placed. Pre-orders arrive to Silver Lining Studios' shipping facility within 2-3 business weeks after all orders are processed. Once received at our facility, orders will be fulfilled with guaranteed same day shipping and will be delivered within 3-5 business days with our guaranteed Priority Mail promise.

Customers who pre-ordered items will receive frequent updates and direct communication throughout the process. Any remaining questions concerning pre-orders can be addressed through our email where you will receive prompt support.

Returns

All sales are final.

Exceptions

While we strive to accommodate all returns, there are certain exceptions to our policy. We cannot accept returns for perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases.

Additionally, please note that sale items and gift cards are non-refundable.

At Silver Lining Studios, we value your satisfaction and aim to provide you with the best shopping experience possible. If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact us. We are here to assist you.